FAQ
You may get the following error when trying to activate. Here are the most common resolutions to this problem: 1) When you install the sof...
Tue, 14 May, 2019 at 10:19 AM
Meca sells software worldwide, and as a result users have many different "Regional Settings" for the language and many different standards around ...
Mon, 10 Jun, 2019 at 9:46 AM
The Meca software creates a log file to help us diagnose security related problems. There are three ways to send us this file, but please note that if the ...
Tue, 22 Sep, 2020 at 5:30 PM
Please log in to our customer portal to access all of your account information. You can renew a lease, upgrade software, download software, change password...
Mon, 12 Aug, 2019 at 2:05 PM
The fully qualified domain name for Meca is: secure.mecaenterprises.com Connections on ports 80 (HTTP) and 443 (HTTPS) need to be allowed. Meca recommends...
Wed, 30 Oct, 2019 at 2:08 PM
We have had users report the error "LoadLibrary failed with error 87: The parameter is incorrect". We have investigated and found that ...
Tue, 19 Nov, 2019 at 8:22 AM
Sometimes users get the following Error when trying to run the software. We have found that this can occur due to virus software. For some rea...
Mon, 16 Dec, 2019 at 7:51 AM
Please log into the customer portal by clicking on this link . To login you can use your customer ID or the email associated with the user that created the...
Tue, 3 Sep, 2024 at 8:59 AM
Our software makes heavy use of 3D graphics, and so if the graphics drivers are not up to date this can sometimes cause problems. In order to update your g...
Tue, 22 Sep, 2020 at 5:07 PM
When software crashes it sometimes leaves behind clues in the Windows Event Viewer. Here is how you can find the errors or warnings and send them to Meca f...
Tue, 22 Sep, 2020 at 5:22 PM