FAQ

Object Reference not Set to an Instance of an Object
This is actually a common error that can occur for many different reasons and is nearly always a bug in the software.  Usually the error is due to a scenari...
Fri, 5 Oct, 2018 at 10:07 AM
Software compatibility with an Apple / Mac Computer
Meca Software Products (MecaStack, MecaWind, MecaLug, etc.) will not run directly on an Apple computer, you must simulate a windows environment.   There...
Thu, 4 Jan, 2024 at 1:45 PM
Differences between Single User and Floating Network Licenses
Meca’s software comes in two (2) different licensing configurations, Single User and Floating Network. Single User License This licensing is for a sing...
Sat, 13 Oct, 2018 at 12:53 PM
How to download the latest version of Software?
Log into the Customer Portal and go to "Downloads".  
Sat, 13 Oct, 2018 at 1:25 PM
What happens to the software when the lease expires?
When the lease expires the software reverts to Demo mode, and will no longer be fully functional.  In order to avoid this from happening, renew the software...
Sat, 13 Oct, 2018 at 1:27 PM
How do I Upgrade my software?
If you want to upgrade your software, whether it be upgrading the type of license (Floating network vs Single User) or version (Pro vs Std), you can do this...
Sat, 13 Oct, 2018 at 1:29 PM
I can't remember my login information?
Go to the Customer Portal, and select the option "Forgot My Password" and you can retrieve your login information.  If you are unable to get your ...
Sat, 13 Oct, 2018 at 1:32 PM
I renewed my software but the expiration date is unchanged?
This is an issue that is primarily related to the single user version of the software.  All you need to do is activate the software again, and it will re-co...
Mon, 3 Dec, 2018 at 1:59 PM
System Requirements to install the software
The minimum system requirements to install the software on a computer are the following: System Requirements: OS:   Windows 10 (x64) or Windows 11(x64...
Mon, 22 Apr, 2024 at 12:08 PM
Why do I have to re-enter my license information each time I use the software?
This could be due to a couple of reasons: 1) When the software is installed, it must be installed by an Administrator.  If you are not an Administrator ...
Thu, 9 May, 2019 at 12:01 PM